| Customer Satisfaction While meeting customer satisfaction is a challenge, it is also a challenge to measure satisfaction. The ISO 9001:2008 standard focuses on customer satisfaction and a guidelines for meeting customer satisfaction has been released by the ISO. The guideline ISO 10002:2004 has to be referred for implementing this guideline. Contact us for implementing the guideline on customer satisfaction. Please note that this standard cannot be used for certification and is only a guideline for reference / implementation, ISO 9001 Certificate, ISO 9001 Consultancy, ISO 9001 Certification, ISO 9001 Audit, ISO 9001 Training, ISO 9001 Training to students, Training on ISO 10002:2004. |